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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luz Alzate

Luz Alzate

February 13, 2026

5  out of  5
rating by Luz Alzate
"Me encanta la atención que me brindan todas cuando me atienden,y lo mejor q me dan solución inmediata a mis necesidades,gracias State Farm"
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K H

February 11, 2026

5  out of  5
rating by K H
"I have been a client of Alexandra Centeno at State Farm for more than 15 years, and I have consistently experienced courteous and professional customer service. She and her team are always ready to help and go above and beyond to assist their clients. They make everything easy and stress-free, including sending helpful payment reminders and promptly answering any questions I may have. It’s truly a pleasure working with someone so reliable and dedicated. I highly recommend Alexandra Centeno and her team to anyone looking for outstanding insurance service. Best, Kevin Hernandez "Plumbing & Heating Doctor""
We responded:
"We’re thrilled to have exceeded your expectations,! Thank you for sharing your experience. It's our pleasure as well servicing your insurance needs! Alexandra Centeno - State Farm Insurance Agent"
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Jonathon Grillo

February 11, 2026

5  out of  5
rating by Jonathon Grillo
"I highly recommend Elena to anyone looking for an honest, reliable, and hardworking insurance professional. She truly cares about her clients and always takes the time to explain policies clearly and make sure they understand their coverage. She is extremely responsive, detail-oriented, and goes above and beyond to find the best options for each person’s needs. Whether it’s answering questions, handling claims, or finding the right plan, she handles everything with professionalism and integrity. Elena is also bilingual, which makes communication easy and comfortable for a wider range of clients. Most importantly, she treats everyone like family and always has her clients’ best interests at heart. If you’re looking for someone who is knowledgeable, dependable, and genuinely cares, she is the one to call."
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing my team member, Elena's professionalism. Alexandra Centeno - State Farm Insurance Agent"
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Francisco Membreno

February 9, 2026

5  out of  5
rating by Francisco Membreno
"The Best Service"
We responded:
"Francisco, We appreciate your 5 star review and that you are getting the best service from my Westbury team. We are always happy to help. Alexandra Centeno - State Farm Insurance Agent"
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Ted Kets

February 9, 2026

5  out of  5
rating by Ted Kets
"Working with this agent for a very long time, and I’ve been very happy with the service that I have received over the years"
We responded:
"Five stars — thank you so much! Ted, it's been our pleasure meeting your insurance needs. Looking forward continuing this relationship! Alex Alexandra Centeno - State Farm Insurance Agent"
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Marcela Pinzon

February 9, 2026

5  out of  5
rating by Marcela Pinzon
"The staff is super helpful and friendly, and I feel that I can contact them at any time with any issue! So refreshing to be able to have such great communication with the team."
We responded:
"Marcela, thank you for continuing to trust us. I am very pleased to hear that my team is always able to assist you. It’s our pleasure to help protect what matters most to you. Alexandra Centeno - State Farm Insurance Agent"
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Martha Carrillo

February 6, 2026

5  out of  5
rating by Martha Carrillo
"Me gusta el servicio qué ofrece es una oficina con personal capacitado en especial la Sra. Elena Abril muy professional ha solucionado todas mis inquietudes y lo más importante en español estoy contenta y satisfecha soy una cliente con más de 10 años utilizando sus servicios continúen así."
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Rich Bonifazio

October 24, 2024

5  out of  5
rating by Rich Bonifazio
"Great customer service! I’ve been with them for 25 years"
We responded:
"Rich, Thank you for your review. I'm thrilled that after having you as a auto insurance customer for all these years, you are still experiencing great customer service. We appreciate you and your business. Thanks again, Rich."
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Adriana Manjarres Nino

July 31, 2024

1  out of  5
rating by Adriana Manjarres Nino
"Unprofessional insurance. I paid over 18 years at my premium, and now they canceled because I did three claims in 18 years. Come on, they only want money from you, but nothing for clients."
We responded:
" Thank you Adriana for your feedback. We take the quality of your experience very seriously. I believe that all your claims were honored and you were satisfied with them. Please call the office and ask for me so I can discuss your concerns further. "
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Hill Americain

January 13, 2023

5  out of  5
rating by Hill Americain
"I'm very appreciative and excited"
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Laura Feijoo

October 31, 2022

5  out of  5
rating by Laura Feijoo
"Amazing staff! I appreciate the time they take to ensure you have the right insurance for your needs and that you understand what you are purchasing."
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adnan dogan

July 27, 2022

5  out of  5
rating by adnan dogan
"I have been their customer for long time. They're very prompt responder and even before asking any reduction of premiums or better coverages they look for potential benefits"
We responded:
"We appreciate your positive comments. I’m very happy that you feel that you are receiving good service. That’s what our goal is. I trust we will continue this business relationship for an even longer time!"
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SONIDO MISTER MONDRAGON

November 27, 2021

5  out of  5
rating by SONIDO MISTER MONDRAGON
"Good"
We responded:
"Thank you"
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Mauricio Escobar

November 7, 2021

5  out of  5
rating by Mauricio Escobar
"Bien tranquilas. Las muchachas"
We responded:
"Gracias Mauricio por sus comentarios positivos. Estoy contenta que le agrada nuestro servicio al cliente."
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Anabel Orellana

March 23, 2021

5  out of  5
rating by Anabel Orellana
"I'm more than satisfied with state farm. Alexandra Centeno office is so helpful the entire team,especially Elenita she always help me in everything I need. I highly recommend this office,and now I had more reason to recommend State farm. I had an accident far away from home ,I called the police .It wasn't a good help,so I called state farm at 4am. Omg!! She was so helpful to me I was nervous, shaking ,and she make everything so easy to me. She send me a town truck, she set up my rental car pick it up there and returned in new York , I told her that my brother was 46 miles away from where i was, and she set up everything 5 minutes away from my brother house. I don't know how I would do with out her. Omg!! Like a good neighbor, state farm is there I truly believe."
We responded:
"Anabel. Thank you for letting us know of the wonderful experience you recently had with your auto accident that State Farm handled. I appreciate you praising my office as to how your auto and home insurance is serviced by my team. I know that we will continue to give you that good neighbor service!"
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Silvia Vargas

October 8, 2020

5  out of  5
rating by Silvia Vargas
"Since I started with this agent Alexandra Centeno I have received an excellent service with all the policies that I have. Any emergencies or concerns that I have had in the 25 years that I have been working with her, she has responded and advised me in the best way."
We responded:
"Thank you Silvia for your very positive comment. I’m so glad that we are always able to assist you with your auto, homeowner’s and life insurance policies. I thank you for your loyalty."
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Jose Gonzalez

February 24, 2020

5  out of  5
rating by Jose Gonzalez
"👍"
We responded:
"Ty!!"
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Marjorie Belizaire

July 15, 2019

5  out of  5
rating by Marjorie Belizaire
"best insurance company, always make my payments easy and flexible."
We responded:
"Thank you Marjorie. Always here to help you!"